Privacy Policy for fopen GmbH

Last updated: 18 September 2023

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1. Introduction

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fopen GmbH ("we", "our", or "us") is committed to protecting the privacy of our users. This Privacy Policy aims to inform you about how we handle personal data in compliance with the General Data Protection Regulation (GDPR).

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2. Contact Information

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fopen GmbH Gartenstr. 12 71155 Altdorf Germany

For any privacy-specific concerns, please contact us at contact@fopen.com.

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3. Data Collection

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We collect the following data:

• Personal Identification Information: This includes names and email addresses for our mailing lists and other functional purposes.

• Browsing Data: This is only collected for functional reasons to enhance user experience on our site.

• Contact Form Data: We store data submitted by users through our contact form.

• Purchase Data: For customers purchasing our software products, we collect necessary data like name, address for invoicing, and email address.

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4. Purpose of Data Collection

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Data is primarily collected to:

• Provide and improve our software products and services.

• Communicate with you about updates, promotions, or news.

• Process transactions, send invoices, and manage customer relationships.

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5. Data Storage & Retention

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All data is stored with robust encryption measures in place. Inactive customer data is deleted after a span of 2 years. Active customers' data is retained unless a deletion request is submitted.

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6. Third Party Sharing

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We do not share your data with third parties.

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7. User Rights

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Users can access their stored data, request data deletion, or seek corrections by reaching out to contact@fopen.com. We will respond to your requests within a reasonable timeframe in accordance with GDPR regulations.

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8. Cookies

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We use cookies for functional reasons to ensure a smooth browsing experience. Users can opt out by adjusting their browser settings.

9. Data Security

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At fopen GmbH, we prioritize your data's security. All stored data is encrypted, and any data in transit is secured using industry-standard encryption algorithms, like HTTPS.

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10. Children’s Data

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We do not collect data from children under the age of 16.

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11. International Transfers

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All data is stored locally within the European Union, ensuring that your data benefits from the strong data protection standards implemented in the region.

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Changes to This Policy

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We may update this Privacy Policy occasionally. Any changes will be reflected on this page, and we encourage users to periodically review our Privacy Policy to stay informed.

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For further information or inquiries about our privacy practices, please reach out to us at contact@fopen.com.

Please review and adjust as necessary. Remember to add the update date before implementing this policy on your website.